Gladys

Gladys

Treatment: Laser treatment for acne scars
Laser(s) used: n/a
Number of Treatments: n/a
Scars: Dark spots on face, result of poor laser treatment

“I felt that my appearance was holding me back from getting a job. I had dark, square spots as a result of poor results from laser treatment with another doctor. They were nearly impossible to cover up with makeup, and left me with a painful burning sensation. Within four treatments with Dr. Waibel, my face was even in texture and completely free of the scars. Dr. Waibel is accessible, humble and sensitive to her patients’ issues. She is fearless to try cutting edge techniques and the knowledge she possesses is vast. Dr. Waibel is the only doctor who is allowed to touch my face, because I suffered too much before.”

Interview

Q: What was the laser treatment used?

A: A couple of treatments, but I can’t recall exactly what kind of laser.

Q: Why did you receive the treatments?

A: I have acne scars that I had had treated by a different doctor. I was unemployed at the time and didn’t want my appearance to hold me back from getting a job. I had gotten dark, square spots as a result of the treatment by the other doctor. I went back to the doctor and he tried to fix it, but nothing happened. A doctor at Memorial, the main hospital in Miami, referred me to Dr. Waibel. She offered me to treat me for free because I had very little money at the time. I had four treatments with her, and the results were amazing. The scars prior to her treatments were terrible. And the spots that I had were nearly impossible to cover with make-up. Also, I had had a burning sensation for awhile prior following the treatments with the first doctor because my skin was very irritated. It had been difficult both physically and psychologically.

Q: What was the result after the first treatment?

A: I began to see results after the third treatment with Dr. Waibel. My skin tissue relaxed, and the scars evened out in texture. My face was completely free of the dark, square spots by the third treatment.

Q: Your last treatment was two years ago? Are you done with the treatments?

A: No, I have a few more treatments, to take care of the acne scars. The treatments with Dr. Waibel took care of the damage inflicted by the previous doctor.

Q: What did you experience physically and emotionally following the treatments?

A: The difference was night to day – from darkness to light. I had been suffering physically and psychologically prior, and the difference was extraordinary

following the treatments. My normal life was restored, when I thought before that it would never be possible to get my life back.

Q: Were the treatments Dr. Waibel gave you painful?

A: A bit of pain, but nothing like the treatments with the first doctor. With the first doctor, my face actually bled from the treatments. The treatments with Dr. Waibel were not even comparable in regard to the level of pain. They were a bit uncomfortable, but not bad.

Q: Are you located close to Dr. Waibel’s office?

A: Yes, I live very close to her office.

Q: How has your life changed since your treatments with Dr. Waibel?

A: I feel free from the limits the scars placed on me.

Q: What do you have to say about Dr. Waibel as a doctor?

A: She is amazing. She is accessible, humble, sensitive to her patients’ issues, she is fearless to try cutting edge techniques, the knowledge she possesses is vast. Her staff is also very warm and sensitive to her patients’ needs. I was very impressed because a doctor like her is rare.

Additional quotes:

Dr. Waibel is the only doctor who is allowed to touch my face, because I suffered too much before. If I need to be in the hands of someone, I am very confident with her.

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